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Antenne Bayern keeps AI strictly behind the scenes, says CDO

Karsten Wellert describes a deliberate strategy of using AI for testing, virtual listener personas and chatbot support while keeping on-air voices and editorial decisions human and transparent.

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In an interview, Antenne Bayern’s CDO Karsten Wellert says the station uses AI as a backstage tool: teams experiment and deploy only after benefits are clear, AI personas — trained on market-research data — give fast, virtual listener feedback, multiple models are combined by agents, and the live on-air program remains entirely human; chatbots identify themselves and offer opt‑outs.

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