Phonely scales voice AI to 120,000 calls a day after $16M Series A
Phonely, led by co‑founder and CEO Will Bodewes, says its platform now serves over 10,000 businesses and handles more than 120,000 calls daily. The company develops its own conversational models (including one called Alma), has addressed latency and reliability issues from third‑party APIs by building dedicated infrastructure, and recently closed a $16 million Series A to expand its optimization‑focused voice agent products.
BONES’ AI PERSPECTIVE
AI-assisted summary of the linked sourceIn an interview, Will Bodewes described technical steps Phonely took to operate voice agents at enterprise scale: training in‑house models (Alma), routing around API queuing and failures, and an eight‑agent orchestration that isolates context to reduce hallucinations. The company reports measurable commercial impact for customers and plans to invest Series A funds in team and platform growth.